This Privacy Policy was last updated January 2026 Updated on.
Welcome to the Zbaji Casino Privacy Policy. We understand how valuable your personal information is. This document explains in plain English how Zbaji Casino collects your data, the purposes for which it is used, and how it is kept secure.
This Privacy Policy applies to Zbaji Casino's website, mobile app, and all associated services. By using our platform, you agree to the terms set out in this policy.
Zbaji Casino is an internationally licensed online gaming platform. We adhere to international data protection standards and treat user privacy as our highest priority.
Our Core Principles: Your data is collected solely to provide you with a better experience. We never sell or misuse your information.
Zbaji Casino collects different types of information in different situations. Full details are provided below:
| Data Type |
What Information |
When It Is Collected |
| Identity information |
Name, date of birth, national ID number |
During Registration & KYC Verification |
| Contact Information |
Mobile number, email address |
When opening an account |
| Financial Information |
Mobile banking number, transaction history |
During deposits and withdrawals |
| Gaming Information |
Game history, betting patterns |
While Playing Games |
| Technical Information |
IP address, device information, browser |
While Using the Site/App |
Please Note: We only collect data that is strictly necessary. We have no interest in gathering information beyond what is needed.
Zbaji Casino uses the data it collects solely for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: For gaming services, payment processing, and customer support.
- Security assurance: To prevent fraud, money laundering, and unauthorized access.
- Legal Compliance: To meet regulatory requirements and comply with legal obligations.
- Service Improvement: To analyze usage patterns and enhance your experience.
- Contact: For important updates, bonus offers, and service-related notifications.
- Responsible gaming: To monitor gaming behavior and provide support when needed.
Our commitment: Your data will not be used for any purpose other than those stated above.
Zbaji Casino never sells your personal data. However, information may be shared in the following limited circumstances:
- Payment Providers: Necessary data is shared with payment gateways such as Mobile Pay and Nagad to process deposits and withdrawals.
- Law enforcement agencies: Information may be disclosed to the relevant authorities where required by a court order or legal obligation.
- Regulatory authority: Necessary information is shared upon request from a licensor or regulatory authority.
- Technology partners: Trusted partners who assist with the technical operation of the site — all operating under strict confidentiality agreements.
Important: Outside of the cases listed above, your data is never shared with any third party. All third parties with whom data is shared are bound by strict confidentiality agreements.
Zbaji Casino upholds the highest industry standards to protect your data. Our security measures include:
- SSL encryption: All data transfers are secured with 256-bit SSL technology.
- Password hashing: Your password is never stored in plain text — only an encrypted hash is retained.
- Firewall Protection: Advanced firewall and intrusion detection systems are active.
- Two-factor authentication: Two-Factor Authentication (2FA) is available.
- Regular Backups: Data is regularly backed up to secure servers.
- Restricted Access: Only authorized personnel have access to specific categories of data.
- Regular Audits: Regular security testing is conducted by third-party auditors.
Your role: You also play an important part in keeping your account secure. Use a strong password and never share your login details with anyone.
The Zbaji Casino website and app use various types of cookies — small data files stored on your device.
- Essential Cookies: Used to maintain your login session and ensure the site functions correctly. These cannot be disabled.
- Functional cookies: To remember your preferences and settings. These are optional.
- Analytics cookies: To understand how the site is used. No personal information is linked.
- Security cookies: To prevent fraud and unauthorized access.
You can disable optional cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
At Zbaji Casino, you have the following rights regarding your personal information:
- Right of access: You may request to know what personal information we hold about you.
- Right to rectification: You may request corrections to any inaccurate or outdated information.
- Right to erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
- Right to Object: Option to opt-out of marketing communications.
- Data portability: You may request a copy of your data in a commonly used format.
To exercise any of these rights, please contact our support team. We will endeavor to respond within 30 days.
Please note: Some data must be retained to meet legal or regulatory obligations. Deletion requests may not always be fulfilled for such data.
Zbaji Casino is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a minor is found to have registered on our platform, that account and all associated data will be deleted immediately.
If you believe your child has registered on our platform, please contact us immediately. We will act promptly.
Zbaji Casino retains different types of data for varying periods:
- Account Information: For the duration your account is active and, after closure, for as long as required by law.
- Transaction History: A minimum of 5 years, as required by financial regulations.
- KYC Documents: At least 5 years after account closure (as required by law).
- Gaming Logs: Minimum 1 year for dispute resolution purposes.
- Marketing data: Until you opt-out.
Upon Expiry: Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified.
Zbaji Casino reserves the right to update this Privacy Policy at any time. Changes may be made due to business developments, new technologies, or legal requirements.
- You will be notified at your registered email address prior to any significant changes.
- The date of any changes will be clearly displayed at the top of the page as "Last Updated".
- Continued use of the platform after any policy changes will be considered acceptance of the updated terms.
- Previous versions are archived and available upon request.
Check back on this page regularly to stay up to date with the latest policy.
If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will give your matter the full attention it deserves.
- Email: support@zbajicasino.app
- Response Time: Typically within 7 business days, or within 24 hours for urgent matters.
- Live Chat: 24/7 Bangla support is available.
Complaints process: Any data privacy complaint will be investigated within 30 days and you will be notified of the outcome. If you remain unsatisfied, you have the right to escalate the matter to the relevant regulatory authority.
We believe transparency and trust are the foundation of Zbaji Casino's success. We are always committed to honoring the confidence you place in us.